About Us

Big Duck is a worker-owned cooperative that has been developing nonprofit brands, campaigns, and teams for decades. We’ve honed our process and structure to make communications projects manageable for our clients while delivering exceptional results.

Our team helps nonprofits use communications to advance their missions through brand building, fundraising and outreach campaigns, strategic communications plans, and coaching for communications and development teams.

We’re big enough to have deep expertise on our staff—but not so big that you’ll get lost in the fold. When you work with us, you’ll collaborate with a team of researchers, planners, writers, designers, and account managers who are skilled facilitators, strategic thinkers, and creative problem solvers.

As a worker-owned cooperative, Big Duck is owned by our employees. Staff who are member-owners have more power in guiding how Big Duck operates and an equal share in the company’s profits, regardless of their role, seniority, or tenure. We’re proud to be part of a global community of cooperatives working to create fairer and more equitable business structures and practices.

Are we the right partner for you? We’d love to learn more about your organization and discover if we can help. Read more about our team and what we do or tell us more about your project here.

Clients

Our clients change the world, and we love being a part of that. Since 1994, we’ve helped hundreds of nonprofits improve their branding, campaigns, and fundraising efforts. Here’s a list of some of our recent and current clients.

  • Apollo Theater
  • Brooklyn Botanic Garden
  • The Green-Wood Historic Fund
  • Manhattan Theatre Club
  • Newark Museum of Art
  • Project for Public Spaces
  • The Public Theater
  • Queens Botanical Garden
  • Sundance Institute
  • The WNET Group/ALL ARTS
  • Astraea Lesbian Foundation For Justice
  • CFLeads: Community Foundations Leading Change
  • Charles Stewart Mott Foundation
  • Community Foundation of Collier County
  • Fair Labor Association
  • Ms. Foundation for Women
  • National Council of Nonprofits
  • NeighborWorks America
  • The New York Women's Foundation
  • Robin Hood
  • Virginia G. Piper Charitable Trust
  • Barnard College
  • Blue Engine
  • Internationals Network for Public Schools
  • The Jewish Theological Seminary
  • The KIPP Foundation
  • Launch Expeditionary Learning Charter School
  • Lycée Français de New York
  • MƒA (Math for America)
  • New York School of Interior Design
  • NYC FIRST
  • Parsons School for Design
  • Per Scholas
  • Bat Conservation International
  • Brooklyn Botanic Garden
  • Climate Central
  • Conservation International
  • GRID Alternatives
  • New York-New Jersey Trail Conference
  • Pasa Sustainable Agriculture
  • Prospect Park Alliance
  • WCS (Wildlife Conservation Society)
  • Urban Green Council
  • American Friends Service Committee (AFSC)
  • Auburn Seminary
  • Covenant House
  • Episcopal Diocese of Los Angeles
  • Good Shepherd Services
  • The Jewish Board
  • National Council of Jewish Women
  • Reconstructing Judaism
  • Atlanta Community Food Bank
  • Brooklyn Bar Association Volunteer Lawyers Project
  • Chinese-American Planning Council (CPC)
  • Commonpoint Queens (formerly Samuel Field Y and the Central Queens Y)
  • Change Machine (formerly The Financial Clinic)
  • FAMILYConnections
  • Human Services Campus
  • NYC Department of Youth and Community Development
  • Pet Partners
  • Women’s Transitional Living Center
  • American Parkinson Disease Association
  • Breast Cancer Research Foundation
  • Burke Neurological Institute
  • CaringBridge
  • Fountain House
  • Multiple Myeloma Research Foundation
  • Open Door Family Medical Center
  • Parent Project Muscular Dystrophy
  • Primary Care Development Corporation
  • RWJ University Hospital Foundation
  • TSC Alliance
  • American Jewish World Service
  • Corporate Accountability
  • Global Ties U.S.
  • Health Equity International (formerly St. Boniface Haiti Foundation)
  • HIAS
  • Humanity & Inclusion-US
  • International Planned Parenthood Federation/Western Hemisphere Region
  • IPAS
  • Women and Manual Trades
  • American Civil Liberties Union
  • American Immigration Council
  • Community Change
  • Center for Constitutional Rights
  • Center for Court Innovation
  • Institute for Women's Policy Research
  • John Jay College Institute for Justice and Opportunity (formerly Prisoner Reentry Institute)
  • Keshet: For LGBTQ Equality in Jewish Life
  • National Latina Institute for Reproductive Justice
  • National Employment Law Project
  • Race Forward
  • Shriver Center on Poverty Law

Values

Big Duck’s values inform how we run our business, interact with our clients, and work together. These are the values that guide us.

  • Integrity

    We advocate for what’s best, not necessarily what’s best for us.
  • Improvement

    We encourage continuous inquiry, learning, and practice.
  • Pragmatism

    We embrace the realities of any situation to get things done.
  • Candor

    We communicate openly with our clients and each other.
  • Collaboration

    We flourish when we put our minds together.
  • Motivation

    We find inspiration in the people we work with and missions we support.

DEI Commitment

Big Duck proactively works to improve our diversity, equity, and inclusion knowledge and abilities because doing so is critical to the success of Big Duck and of our clients’ missions. As we continuously learn and grow, we apply these lenses to our work and to how we run our company. As part of this effort, all Big Duck employees participate in a daylong training on racial equity led by Race Forward. Our in-house equity committee (that all staff take part in) meets monthly to build our collective capacity and consciousness and leads projects that embed equity into our work. We also partner with other consultants who help us infuse equity more deeply into Big Duck’s culture and practices.

Team

Big Duck is 100% worker-owned. We are a values-driven business that is actively working to center diversity, equity, inclusion, and antiracism in how we work together as a team, with our clients, and among our partners.

Board

As a worker-owned cooperative, Big Duck is governed by a board of directors, comprised primarily of staff who are member-owners. The board makes decisions and approves policies that benefit the cooperative and all of its members.

Our current board of directors are:

  • Ally Dommu
  • Sarah Durham
  • Olivia Freire, Secretary
  • Jennifer Petersen
  • Elizabeth Ricca, Co-President and Treasurer
  • Hannah Thomas
  • Farra Trompeter, Co-President
  • Sandy Zimmerman

Jobs

In search of the satisfaction that comes from helping great nonprofits improve their communications? Know how to balance hard work with good fun? You might have what it takes to join our team.

What we're looking for

We’re hiring a Senior Strategist to join our team at Big Duck. Senior Strategists deliver communications solutions for our most complex strategic work while deepening our team’s knowledge and helping us continually improve our processes for client work.

The Senior Strategist will be assigned to projects for our nonprofit clients including brand development, fundraising, and outreach campaigns, strategic communications plans, and coaching for communications and development teams.

What does a Senior Strategist do?

Here’s some of what the job includes:

  • Developing brand strategy recommendations and bringing a strategic perspective to the development of brand assets, such as messaging and visual identities, in collaboration with our writers, designers, and account managers
  • Crafting communications, marketing, and donor communications plans that provide strategic and tactical direction, and reflect an understanding of each client’s context, mission, and capacity
  • Conducting research (interviews, focus groups, surveys, materials reviews, landscape reviews) to inform brand and communications strategies with an emphasis on equitable and inclusive research design
  • Developing concepts and plans for campaign communications, including capital/major donor campaigns, fundraising campaigns, recruitment/participation campaigns, and other targeted efforts with a communications focus
  • Navigating projects and processes with complex, challenging, or experimental variables and generating insights that inform future work
  • Facilitating and presenting in client meetings and workshop sessions (virtual and in-person, when it’s safe to do so)
  • Contributing to Big Duck’s thought leadership and content marketing (e.g., by writing blog posts, recording podcasts, and beyond)
  • Supporting Big Duck’s new business development, which includes drafting or reviewing proposal content and participating in presentations with prospects
  • Leading trainings via workshops, webinars, conferences, etc. that build the capacity of nonprofit communicators
  • Advancing Big Duck’s antiracist commitments by engaging in ongoing racial justice competency-building workshops, participating in internal equity meetings, and bringing a focus on antiracism to client work and with colleagues
  • Participating in regular team meetings and projects to advance our company goals
  • Bringing insights and skills to inform how we approach client work, including looking for ways to challenge and evolve current practices if needed.

The Senior Strategist reports to the Director of Strategy.

Requirements

Strong candidates for the Senior Strategist role will have at least five years of relevant experience in branding, nonprofit strategy, fundraising, and communications. Successful members of our strategy team come from a range of professional backgrounds, including in-house experience in nonprofits, and agency or consulting experience.

Competencies of strong candidates include…

  • Ability to execute big-picture communications strategy and detailed tactical plans, and move between these levels
  • Ability to conduct research to inform communications strategies with an emphasis on equitable and inclusive research design
  • Strong presentation, training, and facilitation skills
  • Effective communication skills—in person, on the phone, by video, and in writing
  • Ability to implement scopes of work pragmatically and adaptively
  • Ability to meet deadlines and manage a large workload independently
  • Commitment to collaborating respectfully and productively with colleagues and clients, building relationships based on trust and openness
  • Commitment to fostering learning and growth in themselves and others
  • Ability to share and receive feedback with candor and kindness
  • Commitment to centering equity and inclusion in their day-to-day work and contributing to Big Duck’s antiracist commitments
  • Enthusiasm for participating in a democratically-run, worker-owned company, including learning about and contributing to the business’s strategy and direction
  • Comfort with Google Workspace, Asana, Slack, SurveyMonkey, and Zoom—or eager to learn!

Big Duck is a worker-owned cooperative that helps nonprofits develop their brands, campaigns, and communications teams. We’re an all-remote team made up of thoughtful, creative people dedicated to helping our clients achieve their goals and make change in their communities. We are a values-driven, democratically-run business, and we work to center diversity, equity, inclusion, and antiracism in how we work together as a team and with our clients and partners.

Sounds great. How do I apply?

For job benefits and application instructions, please go to our Workable link. Application deadline is May 23, 2022

Learn more and apply
What we're looking for

We’re hiring an Account Manager to join our team at Big Duck. Account Managers work closely with our creative, strategy, and marketing teams to create great client experiences, design and maintain consistent processes, and ensure that our clients get great value from our work together. Each of our Account Managers coordinates a broad portfolio of prospects, clients, and projects throughout the lifetime of our relationships.

What does an Account Manager do?

Here’s some of what the job includes:

  • Ensuring that projects are completed on time and on budget
  • Coordinating and leading client meetings and preparing recaps afterward
  • Explaining processes to clients and setting expectations at key junctures
  • Building and maintaining relationships with client contacts
  • Keeping client and project teams up to date and equipped to meet their deadlines
  • Resolving challenges on projects creatively and efficiently
  • Crafting and managing scopes of work that deliver the best value to the client and to Big Duck and are priced appropriately
  • Working with clients to ensure that the brands, plans, and assets we develop for them really work for their organization’s needs
  • Surfacing opportunities for ongoing work with existing clients
  • Managing project scheduling and coordinating between numerous calendars
  • Administrative support for project setup and wrap up
  • Boldly and kindly addressing the elephant in the room
  • Spectacular juggling and reprioritization skills
  • Advocating your client’s viewpoint to the team and representing the team’s viewpoint to clients

The Account Manager reports to the Director of Accounts.

Requirements

Strong candidates for the Account Manager role will have 2-5 years of relevant experience, including both client management and project management experience, as well as strong familiarity with nonprofits. Successful account managers on our team come from many professional backgrounds, including nonprofit roles, agency or consulting roles, and administrative or customer service roles in businesses of all kinds.

Competencies of a strong candidate include:

  • Familiarity with nonprofit communications, marketing, and/or fundraising (through agency work or in-house, volunteer, or freelance work with nonprofits)
  • Strong project management and problem-solving abilities
  • Effective communication skills—in person, on the phone, by video, and in writing
  • Strong facilitation skills
  • Ability to balance client and team needs to keep projects moving and manageable
  • Ability to empathize with challenges and interpret needs (both for clients and colleagues)
  • Ability to meet deadlines and manage a large workload independently
  • Ability to build consensus and navigate complex approvals processes
  • Ability to shift quickly between nitty-gritty details and big-picture focus
  • Strong skills using/learning digital systems (deep experience with Asana, Slack, Harvest, Google Suite, Zoom, and spreadsheets a plus)
  • Commitment to collaborating respectfully and productively with colleagues and clients, building relationships based on trust and openness
  • Commitment to fostering learning and growth in themselves and others
  • Ability to share and receive feedback with candor and kindness
  • Commitment to centering equity and inclusion in their day-to-day work and contributing to Big Duck’s antiracist commitments
  • Enthusiasm for participating in a democratically-run, worker-owned company, including learning about and contributing to the business’s strategy and direction

Big Duck is a worker-owned cooperative that helps nonprofits develop their brands, campaigns, and communications teams. We’re an all-remote team made up of thoughtful, creative people dedicated to helping our clients achieve their goals and make change in their communities. We are a values-driven, democratically-run business, and we work to center diversity, equity, inclusion, and antiracism in how we work together as a team and with our clients and partners.

Sounds great. How do I apply?

Want to learn more? Click through to our Workable page to read the full list of competencies we’re looking for, the benefits we’re offering, and to apply. Application deadline is May 23, 2022.

Learn more and apply

Big Duck collaborates with talented writers and designers at all stages of their careers. Experience with and a passion for working with nonprofit organizations is a plus.

Copywriting:
We’re looking for writers with experience in naming, short-form, and long-form writing.

Design:
We’re looking for designers with experience in logo design, branding & identity systems, art direction, design production, front-end digital design, print layout, and illustration.

Sounds great. How do I apply?

Please follow the instructions and fill out the form on the next page. We will be in touch if we think you’re a good fit. No direct phone calls please. Thank you for your interest.

Learn more and apply