About Us

Big Duck is a worker-owned cooperative that has been developing nonprofit brands, campaigns, and teams for decades. We’ve honed our process and structure to make communications projects manageable for our clients while delivering exceptional results.

Our team helps nonprofits use communications to advance their missions through brand building, fundraising and outreach campaigns, strategic communications plans, and coaching for communications and development teams.

We’re big enough to have deep expertise on our staff—but not so big that you’ll get lost in the fold. When you work with us, you’ll collaborate with a team of researchers, planners, writers, designers, and account managers who are skilled facilitators, strategic thinkers, and creative problem solvers.

As a worker-owned cooperative, Big Duck is owned by our employees. Staff who are member-owners have more power in guiding how Big Duck operates and an equal share in the company’s profits, regardless of their role, seniority, or tenure. We’re proud to be part of a global community of cooperatives working to create fairer and more equitable business structures and practices.

Are we the right partner for you? We’d love to learn more about your organization and discover if we can help. Read more about our team and what we do or tell us more about your project here.


Our clients change the world, and we love being a part of that. Since 1994, we’ve helped hundreds of nonprofits improve their branding, campaigns, and fundraising efforts. Here’s a list of some of our recent and current clients.

  • Apollo Theater
  • Brooklyn Botanic Garden
  • The Green-Wood Historic Fund
  • The Intrepid Sea, Air & Space Museum
  • Manhattan Theatre Club
  • Newark Museum of Art
  • Project for Public Spaces
  • The Public Theater
  • Queens Botanical Garden
  • Sundance Institute
  • The WNET Group/ALL ARTS
  • CFLeads: Community Foundations Leading Change
  • Charles Stewart Mott Foundation
  • Community Foundation of Collier County
  • Fair Labor Association
  • Ms. Foundation for Women
  • National Council of Nonprofits
  • NeighborWorks America
  • The New York Women's Foundation
  • Robin Hood
  • Virginia G. Piper Charitable Trust
  • Barnard College
  • Blue Engine
  • Internationals Network for Public Schools
  • The Jewish Theological Seminary
  • The KIPP Foundation
  • Launch Expeditionary Learning Charter School
  • Lycée Français de New York
  • MƒA (Math for America)
  • New York School of Interior Design
  • Parsons School for Design
  • Per Scholas
  • Bat Conservation International
  • Brooklyn Botanic Garden
  • Climate Central
  • Conservation International
  • GRID Alternatives
  • New York-New Jersey Trail Conference
  • Pasa Sustainable Agriculture
  • Prospect Park Alliance
  • WCS (Wildlife Conservation Society)
  • Urban Green Council
  • American Friends Service Committee (AFSC)
  • Auburn Seminary
  • Covenant House
  • Episcopal Diocese of Los Angeles
  • Good Shepherd Services
  • The Jewish Board
  • National Council of Jewish Women
  • Reconstructing Judaism
  • Atlanta Community Food Bank
  • Brooklyn Bar Association Volunteer Lawyers Project
  • Chinese-American Planning Council (CPC)
  • Commonpoint Queens (formerly Samuel Field Y and the Central Queens Y)
  • Community Service Society
  • FAMILYConnections
  • Change Machine (formerly The Financial Clinic)
  • NYC Department of Youth and Community Development
  • Pet Partners
  • Women’s Transitional Living Center
  • American Association for Thoracic Surgery
  • American Parkinson Disease Association
  • Breast Cancer Research Foundation
  • Burke Neurological Institute
  • CaringBridge
  • Fountain House
  • Multiple Myeloma Research Foundation
  • Parent Project Muscular Dystrophy
  • RWJ University Hospital Foundation
  • TSC Alliance
  • American Jewish World Service
  • Corporate Accountability
  • Global Ties U.S.
  • Health Equity International (formerly St. Boniface Haiti Foundation)
  • HIAS
  • Humanity & Inclusion-US
  • International Planned Parenthood Federation/Western Hemisphere Region
  • IPAS
  • Women and Manual Trades
  • American Civil Liberties Union
  • American Immigration Council
  • Community Change
  • Center for Constitutional Rights
  • Center for Court Innovation
  • Institute for Women's Policy Research
  • John Jay College Institute for Justice and Opportunity (formerly Prisoner Reentry Institute)
  • Keshet: For LGBTQ Equality in Jewish Life
  • National Latina Institute for Reproductive Justice
  • Race Forward
  • Shriver Center on Poverty Law


Big Duck’s values inform how we run our business, interact with our clients, and work together. These are the values that guide us.

  • Integrity

    We advocate for what’s best, not necessarily what’s best for us.
  • Improvement

    We encourage continuous inquiry, learning, and practice.
  • Pragmatism

    We embrace the realities of any situation to get things done.
  • Candor

    We communicate openly with our clients and each other.
  • Collaboration

    We flourish when we put our minds together.
  • Motivation

    We find inspiration in the people we work with and missions we support.

DEI Commitment

Big Duck proactively works to improve our diversity, equity, and inclusion knowledge and abilities because doing so is critical to the success of Big Duck and of our clients’ missions. As we continuously learn and grow, we apply these lenses to our work and to how we run our company. As part of this effort, all Big Duck employees participate in a daylong training on racial equity led by Race Forward. Our in-house equity committee (that all staff take part in) meets monthly to build our collective capacity and consciousness and leads projects that embed equity into our work. We also partner with other consultants who help us infuse equity more deeply into Big Duck’s culture and practices.


Big Duck is 100% worker-owned. We are a values-driven business that is actively working to center diversity, equity, inclusion, and antiracism in how we work together as a team, with our clients, and among our partners.


As a worker-owned cooperative, Big Duck is governed by a board of directors, comprised primarily of staff who are member-owners. The board makes decisions and approves policies that benefit the cooperative and all of its members.

Our current board of directors are:

  • Ally Dommu
  • Sarah Durham
  • Olivia Freire, Secretary
  • Jennifer Petersen
  • Elizabeth Ricca, Co-President and Treasurer
  • Hannah Thomas
  • Farra Trompeter, Co-President
  • Sandy Zimmerman


In search of the satisfaction that comes from helping great nonprofits improve their communications? Know how to balance hard work with good fun? You might have what it takes to join our team.

What we're looking for

We’re hiring an Account Manager to join our team at Big Duck—a communications firm that works with nonprofits to advance their missions by developing strong brands, strong campaigns, and strong teams.

Our Account Management team works closely with our creative, strategy, and marketing teams to create great client experiences, design and maintain consistent processes, and ensure that our clients get great value from our work together. Each of our Account Managers coordinates a broad portfolio of prospects, clients, and projects throughout the lifetime of our relationships.

The Account Manager role is a mid-level position on the Big Duck team, asking 2-5 years of relevant or equivalent experience and requiring independent work and substantial skill. Big Duck has transparent salary bands documented for all staff to review; the range for mid-level positions is $50,000-$70,000, depending on experience level. For the experience level we’re expecting in this role, we are offering a salary range of $55,000-$65,000.

What does the account manager do?

Here’s some of what the job involves:

  • Ensuring that projects are completed on time and on budget
  • Coordinating and leading client meetings and preparing recaps afterward
  • Explaining processes to clients and setting expectations at key junctures
  • Building and maintaining relationships with client contacts
  • Keeping client and project teams up to date and equipped to meet their deadlines
  • Resolving challenges on projects creatively and efficiently
  • Crafting and managing scopes of work that deliver the best value to the client and to Big Duck and are priced appropriately
  • Working with clients to ensure that the brands, plans, and assets we develop for them really work for their organization’s needs
  • Surfacing opportunities for ongoing work with existing clients
  • Managing project scheduling and coordinating between numerous calendars
  • Administrative support for project setup and wrap up
  • Boldly and kindly addressing the elephant in the room
  • Spectacular juggling and reprioritization skills
  • Advocating your client’s viewpoint to the team and representing the team’s viewpoint to clients

Our ideal hire will have both client management and project management experience, as well as a passion for and familiarity with nonprofits. We’re looking for someone with a commitment to antiracism as well as the competencies to advance racial justice and equity in their work.

Big Duck has recently transitioned to a fully remote workplace, and we’re developing long-term policies to support remote work. We are seeking applications from candidates anywhere in the continental United States who are able to work a full-time schedule (M-F, 8 hours per day). Work hours may vary depending on your time zone, but we do ask that each team member’s standard schedule includes availability for real-time and client meetings between the hours of 11 am and 5 pm ET, Monday through Friday. Once it is safe to travel and meet in person, periodic travel will be required for client and staff meetings in New York City and elsewhere in the U.S.

Competencies of a strong candidate include…

  • 2-5 years of project management and/or client relationship management experience
  • Familiarity with nonprofit communications, marketing, and/or fundraising (through agency work or in-house, volunteer, or freelance work with nonprofits)
  • Strong project management and problem-solving abilities
  • Communication skills—on the phone, by video, in writing, and in-person
  • Presentation and facilitation skills
  • Ability to balance client and team needs to keep projects moving and manageable
  • Ability to empathize with challenges and interpret needs (both for clients and colleagues)
  • Ability to build consensus and navigate complex approvals processes
  • Ability to shift quickly between nitty-gritty details and big-picture focus
  • Ability to meet deadlines and manage a large workload independently
  • Actively advances antiracism in their day-to-day work
  • Values and fosters learning and growth in themselves and others
  • Strong skills using/learning digital systems (deep experience with Asana, Slack, Harvest, Google Suite, Zoom, and spreadsheets a plus)


Ideal candidates will be available to start in November 2021. Please note that this job posting will be live through September 2021, and we will not begin contacting candidates until early to mid-October. The application process will include 2–3 video interviews by Zoom, reference checks, and may include a paid exercise (you would be compensated for your time).

Sounds great. How do I apply?

Want to learn more? Click through to our Workable page to read the full list of competencies we’re looking for, the benefits we’re offering, and to apply.

Learn more and apply

Big Duck collaborates with talented writers and designers at all stages of their careers. Experience with and a passion for working with nonprofit organizations is a plus.

We’re looking for writers with experience in naming, short-form, and long-form writing.

We’re looking for designers with experience in logo design, branding & identity systems, art direction, design production, front-end digital design, print layout, and illustration.

Sounds great. How do I apply?

Please follow the instructions and fill out the form on the next page. We will be in touch if we think you’re a good fit. No direct phone calls please. Thank you for your interest.

Learn more and apply