Under the hood of cooperative culture

Hear from Christie Lam, senior cooperative consultant at The ICA Group (who helped Big Duck convert into a cooperative in 2021), and Ally Dommu, director of service development, as they share practical lessons on building cooperative systems, decision-making, navigating disagreement, and transparency.

For practitioners and worker-owners, this session will explore how these practices shaped one co-op’s internal culture and influences how it communicates its brand, sharing a unique perspective into how principles meet reality.